West Suburban Medical Center in Oak Park, Ill., is continuing its reopening process, recalling about 80 of 670 furloughed employees back to work.
The hospital resumed hospital-based clinic and outpatient testing services April 15 — the first step in reopening since the facility closed March 27 due to payroll challenges tied to a failed EMR system transition.
The general surgery clinic will reopen this week, Resilience Healthcare CEO Manoj Prasad, MD, PhD, said in an April 20 statement shared with Becker’s. Staff are being brought back in phases from furlough as patient volume increases, with the goal of resuming full operations by early July, Dr. Prasad said.
In a March 30 email to staff, Dr. Prasad said the new EMR system failed to accurately capture and bill for the care provided to patients.
“As a result, West Suburban has been operating on a fraction of the revenue it earned for a full year. Despite the extraordinary effort of this team, that situation is no longer sustainable,” he said. “Today, we are temporarily suspending patient care operations and placing staff on furlough. I understand what this means for you and your families and I do not take this decision lightly.”
Resilience Healthcare, which operates West Suburban Medical Center and Weiss Memorial Hospital in Chicago — the latter of which closed Aug. 8 — filed a lawsuit April 14 against the hospitals’ landlord over eviction notices. Resilience Healthcare alleges the eviction notices violated the terms of the lease and that Ramco Healthcare Holdings and its owner engaged in a pattern of conduct aimed at forcing out hospital management for financial gain.
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