Thales today announced that Air India, India’s leading global airline, has signed a 10-year agreement with Thales for its FlytCARE services package. This agreement provides a full turn-key maintenance approach, covering line maintenance, spares, repairs and logistics management support for Thales’ inflight entertainment (IFE) systems on 57 Airbus and Boeing aircraft.
Under the FlytCARE agreement, repair and maintenance will be delivered from Thales locations at Delhi and Mumbai airports in India, to expedite services and support Air India’s customer-centric modernization journey.
This agreement covers Air India’s 12 new widebody aircraft equipped with Thales’ AVANT UP inflight entertainment system. AVANT UP features a vast catalogue of content showcased on stunning 4K HDR touchscreens, along with 60W USB-C and USB-A fast charging for customer devices, and the ability to simultaneously pair two Bluetooth connections. Air India is the first carrier in the Asia Pacific region to fly with Thales’ AVANT Up solution.
Thales is honored to build on the enduring relationship with Air India to support the airline’s transformation in constantly improving the passenger entertainment experience.
Jeremy Yew, Senior Vice President – Engineering & Maintenance, Air India “Ensuring the highest levels of reliability and uptime for our inflight entertainment systems is critical to delivering a world‑class experience for our guests. Our partnership with Thales under the FlytCARE programme strengthens Air India’s engineering ecosystem with faster turnaround, deeper technical support, and enhanced component availability. This collaboration directly supports our fleet modernization and our commitment to engineering excellence.”
“Thales is grateful to Air India for their trust in awarding us a 10-year FlytCARE service contract for IFE equipment, which plays a key role in ensuring an exceptional passenger experience. We are honored to strengthen our long-standing partnership with Air India as they transform their inflight entertainment experience,” Thomas Got, Vice President, Aviation Global Services, Thales.
About Thales
Thales (Euronext Paris: HO) is a global leader in advanced technologies for the Defence, Aerospace, and Cyber & Digital sectors. Its portfolio of innovative products and services helps address several major challenges: sovereignty, security, sustainability and inclusion.
The Group allocates €4.5 billion per year in Research & Development in key areas, particularly for critical environments, such as Artificial Intelligence, Cybersecurity, Quantum and Cloud technologies. Thales has more than 85,000 employees in 65 countries. In 2025, the Group generated sales of €22.1 billion.
Recent images of Thales and its Defense, Aerospace and Cyber & Digital activities can be found on the Thales Media Library. For any specific requests, please contact the Media Relations team.
About Thales in India
Present in India since 1953, Thales is headquartered in Noida and has other operational offices and sites spread across Delhi, Gurugram, Bengaluru and Mumbai, among others. Over 2400 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India’s growth story by sharing its technologies and expertise in Defence, Aerospace and Cyber & Digital sectors. Thales has two engineering competence centres in India – one in Noida focused on Cyber & Digital business, while the one in Bengaluru focuses on hardware, software and systems engineering capabilities for both the civil and defence sectors, serving global needs. The Group has also established an MRO facility in Gurugram to provide comprehensive avionics maintenance and repair services to Indian airlines.
Featured image credited to Thales
The post Press Release: Air India signs 10-year IFE maintenance deal with Thales appeared first on Runway Girl.
